Managed Service

Verified Backups

A green tick on a backup dashboard means the job ran — it doesn't mean the data will actually come back. We routinely test-restore your backups so a failed restore is something we catch in advance, not something you discover mid-crisis.

Beyond the "Green Tick"

A completed status doesn't mean a backup will actually restore. We routinely perform real test restorations of files, servers and configurations, not just check for a success flag.

Transparency & Reporting

What's protected and what's been verified is reported to you on a regular cadence — not left behind a dashboard nobody actually checks.

Protecting the Forgotten Cloud

Microsoft and Google host your data — they don't back it up. SaaS tools like Xero are almost never covered by a general IT backup plan, so we back up what other providers skip.

Air-Gapped Ransomware Defense

Backups are stored isolated from your live network, in a form that can't be encrypted, altered or deleted by ransomware that's already compromised your systems.

How the Engagement Works

Backups that get proven to work, on an ongoing basis, rather than trusted and forgotten.

  • Backup configuration. Critical files, servers, configurations and the SaaS platforms your team relies on, including tools like Xero, get brought under a single backup schedule.
  • Routine test restoration. Backup points get actually restored on a regular cadence, not just checked for a completed status, so a failure is caught before you ever need the data back.
  • Immutable, isolated storage. Backups are stored away from your live network, in a form that can't be encrypted, altered or deleted by anything running on it.
  • Ongoing reporting. You get visibility into what's protected and what's been verified, reviewed on a regular cadence rather than left sitting on a dashboard.

Frequently Asked Questions

Most backup software reports whether a job completed, not whether the data inside it can actually be restored. A backup can show a completed status and still fail to restore cleanly — the only way to know for certain is to actually test a restore.

No — they host your data and protect against their own infrastructure failing, but accidental deletion, a compromised account, or a malicious insider is treated as your responsibility, not theirs. That's a common gap businesses don't discover until they need a file back.

Yes. Accounting platforms and other SaaS tools you rely on daily are almost never covered by a general IT backup plan, but the data in them is just as critical. If it's not explicitly backed up, it's not protected.

Backups are stored in an isolated, immutable form — meaning even if ransomware compromises your live network and everything connected to it, the backup copies can't be encrypted, altered or deleted from there. You always have a clean version to recover from.

On a routine, ongoing schedule rather than a one-off check when the service is first set up — backup validity can drift over time as systems change, so testing needs to keep pace with that.

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Our Core Services

See the full range of managed IT and cybersecurity services we provide to Australian SMBs.

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Not sure your backups would actually restore?

Book a consultation and we'll look at what's currently backed up, and what isn't, before recommending anything.

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